Privacy Policy

Introduction

Phase ("we", "our", or "us") provides construction scheduling and confirmation tools for homebuilders and subcontractors. This Privacy Policy describes how we collect, use, and protect your information when you use our services.

Information We Collect

We collect information you provide directly, such as name, email address, phone number, company details, and account credentials. We also collect information about how you use the service, including scheduling data, task confirmations, and related operational data necessary to run the platform.

How We Use Information

We use the information we collect to provide, maintain, and improve our services; to send scheduling and task-related notifications; to communicate with you about your account; and to comply with legal obligations. We do not use your information for purposes unrelated to the operation of the service without your consent.

SMS Messaging

By providing your phone number, you consent to receive SMS notifications related to project scheduling and operational updates from Phase.

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

No marketing or promotional SMS messages are sent via this number.

Information Sharing

We do not sell your personal information. We may share information with service providers who assist in operating our platform (e.g., hosting, SMS delivery) under contractual obligations to protect your data. We may also disclose information when required by law or to protect our rights and safety.

Data Security

We use industry-standard measures to protect your data, including encryption in transit and at rest, access controls, and secure infrastructure. No method of transmission over the internet is 100% secure; we strive to protect your information but cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide the service and comply with legal obligations. You may request deletion of your account and associated data subject to applicable law and our retention requirements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also unsubscribe from SMS at any time by replying STOP.

Contact Us

For privacy-related questions or to exercise your rights, contact us at support@phaseapp.com. You can also use our contact form.